The Retail Book Association
Established in 1919
Retail & Service Sector Trade Union
We are an independent trade union which specialises in looking after Members’ interests in the retail / service sector.
Run by, and for, the sole benefit of our members. We protect and serve our members on both an individual and collective basis. There are thousands of
members in retail shops throughout the United Kingdom.
The RBA is a democratic organisation, and every member has a voice on issues concerning union policy, pay and conditions and the election of officials.
The main day-to-day activity of the union is in representing individual members in hundreds of hearings a year, covering warnings, dismissals, absence management meetings, and grievances.
Membership Benefits
What would being a member mean to you?
More than anything, it means that we are there to help you if you have a problem at work. Your working life may sometimes go off the rails, and having an experienced, fully trained representative alongside you to deal with grievances and disciplinary matters is invaluable.
Help on hand - UK wide
Network of Trained Representatives
Help When You Need It Most
Individual Representations
We accompany members in disciplinary and grievance hearings all over the country. We make sure that no member stands alone at such times, and we really do make a difference.
Health & Safety Focus
Collective Representation
Ensuring policies and procedures are maintained to look after the safety and health of our members and of any other persons such as non-members and customers on premises where we have members.