Established in 1919
Retail & Service Sector Trade Union
For individual members – the main day to day activity of the union is in representing individual members in hundreds of hearings a year, covering warnings, dismissals, absence management meetings, and grievances. Membership is career insurance. People insure their car, their lives, their house and contents, even their pets, but too often neglect to insure the thing that pays for it all – their income!
Is it worth the money?
It is always worth remembering that your employer spends a fortune on specialists and experts in Human Resources, who are there to advise and assist your employer. The RBA is merely a counterbalance that provides expert help for you. The only difference is that we don’t cost you a fortune, just a modest monthly subscription!
The RBA works for you
It really does make a difference – good, professional representation works! It gets results. We don’t profess to be able to win everything and put the whole world to rights, but we will always make a difference!
Join us if you are not a member, and when you are a member, rely upon us to support you
when you need us.
When can we make a difference?
If you are unfortunate to be faced with a problem at work, we will be there for you, making things better.
Warnings
Whether for conduct or for performance. The RBA makes sure that you are not attending such distressing interviews on your own – even if you accept and understand the disciplinary sanction being imposed, having representation makes sure that there is a fair hearing; that mitigating circumstances are taken into consideration; and that nothing occurs unfairly. We also make sure that any objectives set within a warning are actually achievable, so that members are not “set to fail” to the point where further disciplinary action is inevitable.
Grievances
Anything an employer does that causes dissatisfaction, or aggrieves an employee, can be the subject of a grievance appeal, in the same way that anything an employee does that the employer is dissatisfied with can trigger a disciplinary interview. Making a complaint on one’s own can be frustrating and difficult. Taking a union rep with you, who isn’t there just to witness proceedings, who is there as an advocate, to support and put your case with you, and to ensure that you get a full and fair hearing, makes a lot of difference.
Dismissals
For conduct or performance, and for reason of ill health or redundancy – having representation makes a difference, ensuring balance, fairness, and dignity at work.
Counselling
Counselling members also takes up a high proportion of Officers’ time, usually during evenings; talking to, and listening to, members when they really need someone to talk to about the problems and concerns, they have at work.
The RBA has only one purpose:
To look after the employment interests of it's members.
So, got a problem?
Worried about a work-related issue?
Facing a disciplinary interview?
Still want to go it alone?
Good Luck!
All you need to know is that the RBA will be there when you need it most, working for you, provided that you are a member.
Please be assured that all enquiries into Central Office are confidential, and that, however hopeless things may appear to be to you, we never make things worse, only better.